Eben Telecom started as a company by providing various Contact Center solutions for a telecom company way back in 1995. Over the course of the last 21 years, Eben has widened the client base by providing various Contact Center Solutions & technology services for multiple telecom organizations, banking, automobile, Insurance & Educational Organizations in the global market. Having made a name for itself in the domestic market, because of its client centric approach, innovative solutions, strong leadership team and long standing loyal employees, Eben Telecom under the leadership of Sam Thomas identified opportunities in the related segment of providing client specific, cost effective technology solutions that helped clients manage their operations better, increase speed of response to customer queries, reduce cost, increase productivity and increase revenue. The journey to technology related business has been steady and focused in terms of understanding, designing & satisfying client needs.
OSBA, which is also called as “Online SMS Based Bidding Application” is one of the unique products in the market which combines the power of SMS & Internet for all kinds of material procurements, won the “Gold Medal” in Quality Concepts 2013 – Hosted by Council Forum of India.
Eben Telecom bagged No: 1 position across India for its consistent service given for Idea Cellular Limited for the year 2015-2016
In 2016 Eben Telecom launched Unified Buzz a portal which unifies the power of all communication solutions under a single window. The solution integrates the power of SMS, Voice, eMail, USSD & IVR under the brand UnifiedBuzz.